diwataplay Terms and Conditions for Filipino Players

You must be at least 18 years old to register and play on diwataplay. By creating an account, you confirm that you meet this age requirement and that you are located in the Philippines or in a jurisdiction where online gaming is permitted. Each player is allowed only one account — duplicate accounts may be suspended without notice. You are responsible for keeping your login credentials confidential and for all activity that takes place under your account. If you suspect unauthorised access to your account, you must notify our support team immediately. diwataplay reserves the right to request identity verification documents at any time to confirm eligibility. Providing false information during registration is grounds for immediate account termination and forfeiture of any balance.

All transactions on diwataplay are processed in Philippine pesos (PHP). We support GCash, Maya, and local bank transfers as deposit and withdrawal methods. Deposits are credited to your account balance promptly after confirmation from the payment provider. Withdrawals are processed within the timeframe stated on the Deposit page, subject to identity verification and any applicable wagering requirements. diwataplay does not charge fees on standard deposits, but your payment provider may apply their own charges. Funds deposited must be used for gaming purposes and may not be transferred to third parties. Any attempt to exploit payment systems, initiate fraudulent chargebacks, or manipulate transaction records will result in immediate account suspension and referral to relevant authorities.

All bets placed on the bet section and all bingo sessions on the bingo section are subject to the specific rules displayed within each game or market. Once a bet is confirmed, it cannot be cancelled or amended unless the platform explicitly allows it for a specific market type. Game outcomes are determined by certified random number generation or live event results, and diwataplay does not manipulate outcomes in any way. In the event of a technical error or system failure during a game session, diwataplay reserves the right to void affected bets and return stakes to player accounts. Players are responsible for ensuring they understand the rules of each game before participating. Winnings are credited to your account balance after settlement and are available for withdrawal subject to any applicable terms. Any attempt to use automated tools, bots, or exploits to gain an unfair advantage will result in permanent account closure.

Participation in the diwataplay VIP programme is subject to the specific terms displayed on the VIP page, which may be updated from time to time. Bonus offers, free plays, and VIP rewards are intended for personal use only and may not be transferred, sold, or exchanged for cash unless explicitly stated. Wagering requirements must be met before bonus-derived winnings can be withdrawn — the applicable requirement will be clearly stated at the time the bonus is offered. diwataplay reserves the right to modify, suspend, or discontinue any bonus or VIP tier at any time with reasonable notice. Abuse of bonus offers — including creating multiple accounts to claim the same promotion — will result in forfeiture of the bonus and any associated winnings. Players who believe a bonus has been applied incorrectly should contact support before placing further bets. All bonus decisions made by diwataplay are final.

diwataplay is committed to promoting safe and responsible gaming for all Filipino players. We provide deposit limits, session time reminders, and self-exclusion tools that can be activated at any time from your account settings. If you choose to self-exclude, your account will be restricted for the period you select, and you will not be able to override this restriction during that time. We encourage players to review our Responsible Gaming page for detailed guidance on managing gaming habits. Players who are experiencing difficulties related to gambling are encouraged to seek support from qualified organisations. diwataplay staff are trained to respond with care and practical assistance when a player raises a concern about their gaming behaviour. Underage gaming is strictly prohibited, and we take all reasonable steps to prevent minors from accessing the platform.

Your personal information is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. We use industry-standard encryption to protect all data transmitted between your device and our servers. diwataplay will never sell your personal data to third parties for marketing purposes without your explicit consent. You have the right to request access to the personal data we hold about you and to request corrections where necessary. Account security is a shared responsibility — you must use a strong, unique password and must not share your login details with anyone. diwataplay may monitor account activity to detect fraud, money laundering, or other prohibited behaviour, and may share information with regulatory or law enforcement authorities where required by Philippine law. Any data breach that affects your account will be communicated to you promptly.

diwataplay reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven days before the changes take effect. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account. We recommend reviewing this page periodically to stay informed of the current terms. The most recent version of these Terms and Conditions will always be available at this URL. For any questions about these terms, please visit our FAQ page or contact our support team.